Refund Policy

At On The Savvy, we are committed to providing high-quality digital marketing and artist development services. Upon purchase, our team allocates time, resources, and expertise to your project. As these services are intangible and labor-intensive, all sales are final once they are initiated. Please note that music marketing can never guarantee specific results, and therefor should be considered a risky investment.

You can always contact us with any questions at info@onthesavvy.com

Policy Details:

1. Service Commitment: Upon purchase, our team allocates time, resources, and expertise to your project. As these services are intangible and labor-intensive, all sales are final once they are initiated.

2. Non-Refundable Payments: Payments for all services, including consultations, ads management, strategy sessions, and subscription-based products, are non-refundable. This applies to one-time services, ongoing services, and all subscription plans.

3. No Refunds for Early Cancellation: If you choose to terminate a subscription or service before its completion, no partial refunds will be issued for any remaining service period.

4. Exceptional Circumstances: In the rare case of exceptional circumstances (e.g., inability to provide service due to technical failure or unforeseen issues on our end), we may offer service credits or the option to reschedule the service. However, this will be assessed on a case-by-case basis at the discretion of On The Savvy.

We encourage all clients to fully understand our service offerings and confirm they meet their needs before making any purchases. Should you have any questions or concerns about the nature of our services, please reach out to our team prior to making a commitment.

By purchasing any of our services, you agree to this Refund Policy.

Thank you for your understanding and trust in On The Savvy.